Privacy Policy

This Privacy Policy explains what personal data is collected when you use Unimeal websites and mobile applications (the 'Website', 'App', together the 'Service'), how such personal data will be used, shared, and how you can control it.

BY USING THE SERVICE, YOU PROMISE US THAT (I) YOU HAVE READ, UNDERSTAND AND AGREE TO THIS PRIVACY POLICY, AND (II) YOU ARE OVER 16 YEARS OF AGE (OR HAVE HAD YOUR PARENT OR GUARDIAN READ AND AGREE TO THIS PRIVACY POLICY FOR YOU). If you do not agree, or are unable to make this promise, you must not use the Service.

Any translation from English version is provided for your convenience only. In the event of any difference in meaning or interpretation between the English language version of this Privacy Policy available at https://unimeal.com/privacy-policy, and any translation, the English language version will prevail. The original English text shall be the sole legally binding version.

“GDPR” means the General Data Protection Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.

“EU/EEA” includes all current member states to the European Union and the European Economic Area.

“Process”, in respect of personal data, includes to collect, store and disclose to others.

“CCPA” means the California Consumer Privacy Act of 2018.

TABLE OF CONTENT

  • CATEGORIES OF PERSONAL DATA WE COLLECT
  • FOR WHAT PURPOSES WE PROCESS PERSONAL DATA
  • UNDER WHAT LEGAL BASES WE PROCESS YOUR PERSONAL DATA (Applies only to EEA-based users)
  • WITH WHOM WE SHARE YOUR PERSONAL DATA
  • HOW YOU CAN EXERCISE YOUR PRIVACY RIGHTS
  • AGE LIMITATION
  • INTERNATIONAL DATA TRANSFERS
  • CHANGES TO THIS PRIVACY POLICY
  • CALIFORNIA PRIVACY RIGHTS
  • DATA RETENTION
  • HOW 'DO NOT TRACK' REQUESTS ARE HANDLED
  • PERSONAL DATA CONTROLLER
  • CONTACT US
  • IMPRESSUM

1. CATEGORIES OF PERSONAL DATA WE COLLECT

We collect data you give us voluntarily (for example, food preferences). In addition, we collect data automatically (for example, your IP address). We also may receive data about you from third parties.

  • Data you give us

    You provide us information about yourself in the process of ordering a personalized meal plan. For example: age, gender, weight, height, target weight, body type, food preferences, name, email address, how does your typical day look like, how much you work out, your daily water intake, average time asleep.

  • Data we collect automatically
    • Data about how you found us

      We collect data about your referring app or URL (that is, the app or place on the Web where you were when you tapped on our ad).

    • Device and Location data

      We collect data from your device. Examples of such data include: language settings, IP address, time zone, type and model of device, device settings, operating system, Internet service provider, mobile carrier, hardware ID, and Facebook ID.

    • Usage data

      We record how you interact with our Service. For example, we may log your taps/clicks on certain areas of the interface, the features and content you interact with, how often and for how long you use the Website, and your meal plan orders.

    • Advertising IDs

      We collect your Apple Identifier for Advertising (IDFA) or Google Advertising ID (AAID) (depending on the operating system of your device) when you access our Website from a mobile device. You can typically reset these numbers through the settings of your device’s operating system (but we do not control this).

    • Transaction data

      When you make payments through the Service, you need to provide financial account data, such as your credit card number, to our third-party service providers. We do not collect or store full credit card number data, though we may receive credit card-related data, data about the transaction, including: date, time and amount of the transaction, the type of payment method used. We may also receive credit or debit card data in tokenized form and use it for repeated purchase offers to you, for example via email, in the event of payment failure on the Website.

    • Cookies

      A cookie is a small text file that is stored on a user's computer for record-keeping purposes. Cookies can be either session cookies or persistent cookies. A session cookie expires when you close your browser and is used to make it easier for you to navigate our Service. A persistent cookie remains on your hard drive for an extended period of time. We also use tracking pixels that set cookies to assist with delivering online advertising.

      Cookies are used, in particular, to automatically recognize you the next time you visit our Website. As a result, the information, which you have earlier entered in certain fields on the Website may automatically appear the next time when you use our Service. Cookie data will be stored on your device and most of the times only for a limited time period.

      We use Meta Pixel to collect data about your actions on our Service. This data may include which pages you visit, the time you spend on each page, and the actions you take. The data collected is used to measure the effectiveness of our advertising campaigns and to personalize the content and ads presented to you. The information collected through Meta Pixel is transmitted to Meta. Your browser establishes a direct connection with the Meta server as soon as you have agreed to the use of tracking technologies requiring your consent.

      The processing of this data by Meta takes place within the framework of Meta’s data policy.

      To opt-out from Meta’s interest-based ads follow these instructions from Meta.

      Learn more in our Cookie policy

2. FOR WHAT PURPOSES WE PROCESS PERSONAL DATA

We process your personal data:

  • To provide our Service

    This includes enabling you to use the Service in a seamless manner and preventing or addressing Service errors or technical issues. For this purpose, we, in particular, will send you your customized meal plan to your email, which you will indicate during the purchase.

    To host personal data and enable this Website to operate and be distributed we use Amazon Web Services (AWS), which is a hosting and backend service provided by Amazon.

  • To customize your experience

    We process your personal data, such as your goals (for example, target weight), to adjust the content of the Service and make offers tailored to your personal preferences. For example, we ask you to provide us with your body measures in order to calculate, in particular, recommended daily amount of water.

  • To provide you with customer support

    We process your personal data to respond to your requests for technical support, Service information or to any other communication you initiate. For this purpose, we may send you, for example, notifications or emails about the performance of our Service, security, payment transactions, notices regarding our Terms and Conditions of Use or this Privacy Policy.

  • To communicate with you regarding your use of our Service

    We communicate with you, for example, by emails. These may include, for example, emails with information about the Service.

    The services that we use for these purposes may collect data concerning the date and time when the message was viewed by the Website’s users, as well as when they interacted with it, such as by clicking on links included in the message.

    We use Sendpulse, which is an email address management and message sending service, to process your email address.

  • To research and analyze your use of the Service

    This helps us to better understand our business, analyze our operations, maintain, improve, innovate, plan, design, and develop the Service and our new products. We also use such data for statistical analysis purposes, to test and improve our offers.

    This enables us to better understand what features and sections of the Service our users like or dislike, how they use the Service, and the effectiveness of our advertising. As a consequence, we often decide how to improve the Service based on the results obtained from this processing.

  • To send you marketing communications

    We may process your personal data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you, based on your preferences and goals. If you do not wish to receive such communications, you can opt-out in your account settings or simply follow the unsubscribe instructions contained in the email we send to you.

3. UNDER WHAT LEGAL BASES WE PROCESS YOUR PERSONAL DATA (Applies only to EEA-based users)

In this section, we explain under what legal bases we process your personal data.

  • We process your personal data under the following legal bases:
    • Your consent

      You have given consent to the processing of your personal data for one or more specific purposes. You can withdraw your consent at any time, for example by sending an email to us.

    • Contract

      Processing is necessary for the performance of a contract to which you are a party or in order to take steps at your request prior to entering into a contract. For example, when you purchase our Service, we need your data to perform our contractual obligation to complete your order.

    • Legal obligation

      Processing is necessary for compliance with a legal obligation to which we are subject.

    • Legitimate interests

      Processing is necessary for the purposes of the legitimate interests pursued by us or by a third party. These legitimate interests include protecting our business and improving the Service, unless such interests are overridden by your interests or fundamental rights and freedoms that require protection of personal data.

4. WITH WHOM WE SHARE YOUR PERSONAL DATA

We share information with third parties that help us operate, provide, improve, integrate, customize, support and market our Service.

  • Service providers

    We share personal data with third parties that we hire to provide services or perform business functions on our behalf, based on our instructions. We may, for example, share your credit card number with a payment service provider to process your payment, or we may share your email address with a marketing service provider to send you promotional emails. We share your personal data with these third-party service providers only when necessary to perform services on our or your behalf. We ensure that these third-party service providers process personal data in a way that provides the same level of protection as is provided by us.

  • Law enforcement agencies and other public authorities

    We may use and disclose personal data to enforce our Terms and Conditions of Use, to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others, and to respond to requests from courts, law enforcement agencies, regulatory agencies, and other public and government authorities, or if such disclosure is necessary to comply with legal or regulatory requirements.

5. HOW YOU CAN EXERCISE YOUR PRIVACY RIGHTS

To be in control of your personal data, you have the following rights:

  • The right to access or get a copy of your personal data that we process
  • The right to rectify or update your personal data that we process
  • The right to erase your personal data that we process
  • The right to restrict our use of your personal data
  • The right to object to our use of your personal data
  • The right to receive your personal data in a structured, commonly used and machine-readable format and to transmit such data to another controller
  • The right to withdraw your consent at any time where we process your personal data based on your consent
  • The right to lodge a complaint with a supervisory authority if you believe that our use of your personal data violates applicable law

6. AGE LIMITATION

We do not knowingly process personal data from persons under 16 years of age. If we learn that we have collected personal data of a person under 16 years of age, we will take steps to delete such information from our files as soon as possible.

7. INTERNATIONAL DATA TRANSFERS

We operate globally and may transfer your personal data to third parties located in other countries. We ensure that such transfers are compliant with applicable data protection laws and that appropriate safeguards are put in place, such as the European Commission’s Standard Contractual Clauses, to ensure an adequate level of data protection.

8. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time in response to changing legal, technical, or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We will obtain your consent to any material Privacy Policy changes if and where this is required by applicable data protection laws. You can see when this Privacy Policy was last updated by checking the “last updated” date displayed at the top of this Privacy Policy.

9. CALIFORNIA PRIVACY RIGHTS

If you are a California resident, you are entitled to learn what data we collect about you, ask to delete your data and not to sell (share) it. To exercise your data protection rights, you can make certain requests and ask us:

  • What personal information we have about you. If you make this request, we will return to you:
    • The categories of personal information we have collected about you.
    • The categories of sources from which we collect your personal information.
    • The business or commercial purpose for collecting or selling your personal information.
    • The categories of third parties with whom we share personal information.
    • The specific pieces of personal information we have collected about you.
  • To delete your personal information. If you make this request, we will delete the personal information we hold about you as of the date of your request from our records and direct any service providers to do the same. In some cases, deletion may be accomplished through de-identification of the information.
  • To stop selling your personal information. We do not sell or rent your personal information to any third parties for any purpose. We do not sell your personal information for monetary consideration.

At DoorstepDietitian, your privacy and the security of your personal health information are of paramount importance to us. We are committed to protecting your data and ensuring that all personal and health-related information is handled with the utmost care and confidentiality. This privacy policy outlines how we collect, use, and protect your information in compliance with the Health Insurance Portability and Accountability Act (HIPAA).

10 .HIPAA Certification

Our healthcare providers are HIPAA certified, meaning that we adhere to the highest standards of data protection and privacy as mandated by federal law. HIPAA certification ensures that we have implemented all necessary safeguards to secure your health information from unauthorized access, breaches, and other security threats.

11. DATA RETENTION

We will retain your personal data for as long as necessary to provide our Service or for other legitimate business purposes, such as complying with our legal obligations, resolving disputes, and enforcing our agreements.

12. HOW 'DO NOT TRACK' REQUESTS ARE HANDLED

We do not support Do Not Track (“DNT”). Do Not Track is a privacy preference that users can set in their web browsers to prevent their online activity from being tracked across websites. To determine whether any of the third-party services we use honor Do Not Track requests, please read their privacy policies.

13. PERSONAL DATA CONTROLLER

Unimeal is the controller of your personal data under this Privacy Policy.

14. CONTACT US

If you have any questions about this Privacy Policy, please contact us at support@doorstepdietitian.com

15. IMPRESSUM

Unimeal Ltd

Address: 123 Example Street, City, Country

Phone: +1 (123) 456-7890

Email: support@doorstepdietitian.com